Course access diagnostic

Why Course Access Breaks After Payment

Trace the path from checkout to CRM tag, WordPress user, membership rule, LMS enrollment, onboarding email, and support visibility.

Trace one buyer path

  1. Start with the payment record, order status, product, customer email, CRM contact, WordPress user, membership level, LMS enrollment, and onboarding email.
  2. Use one test buyer before editing global rules.
  3. Record the first place expected access and actual access disagree.

Check CRM and membership state

  1. Confirm the tag or field that should grant access.
  2. Check whether failed payment, cancellation, refund, or duplicate email rules changed the state.
  3. Verify whether access is controlled by CRM, membership plugin, LMS, WooCommerce, or GHL.

Check support visibility

  1. Make sure the support team can see payment state, access state, and next action.
  2. Write the recovery step for paid users who are blocked.
  3. Document what should happen after reactivation.

Choose the next gig

  1. Use LMS-051 for LearnDash access automation map.
  2. Use MEM-058 for Memberium and Keap access audit.
  3. Use MEM-066 for payment-to-membership access repair.
  4. Use ECOM-080 for WooCommerce purchase-to-course access setup.

Fixed-scope next steps

Related gigs for this problem.

LMS-051 · $197 Roadmap only

LearnDash Access Automation Map

Map how payment, CRM tags, user roles, groups, and course access should connect.

MEM-058 · $297 Audit only

Memberium And Keap Access Audit

Audit Memberium/Keap tag-based access, protected content, login path, and purchase-to-access logic.

MEM-066 · $397 Starting price

Payment-To-Membership Access Repair

Repair one defined payment-to-membership access path after audit or clear requirements.

ECOM-080 · $397 Starting price

WooCommerce Purchase To Course Access Setup

Set up or repair one WooCommerce product-to-course or membership access path.